We will take all reasonable steps to prevent unauthorised access to, or disclosure of, your personal information. However, we cannot guarantee that your personal information shall be secure, despite our best efforts to protect it as required in law.
THE INFORMATION WE COLLECT AND RECORD##
When any new customer, employee, client or service provider is required to provide us with data, we may request, receive, store and record details that are defined as ‘personal information’ in the Protection of Personal Information Act 4 of 2013 (“POPIA”). We collect and record only the minimum personal information that is required for us to render services. In doing so, we comply with POPIA in that we implement reasonable practices to ensure the private information is protected.
YOUR PERSONAL INFORMATION WILL BE USED OR SHARED IN THE FOLLOWING WAYS
3.1 We keep your personal information confidential and only use, process, share, record or delete it as is required by POPIA, other legislation and/or the requirements of the service that we are providing to you.
3.2 We may share certain information with service providers as part of our operations but only if these service providers have undertaken to protect the personal information that we share with them for a particular purpose and in terms of POPIA. We only share such personal information as are required for purposes of performing the tasks lawfully, following from and required by the task(s) we are mandated to perform.
3.3 We may use your personal information to provide management services to the Company, including compliance with regulatory and legislative requirements.
OTHER INTERACTION WITH YOUR PERSONAL INFORMATION
4.1 POPIA requires us to ensure that we hold correct and updated personal information and, hence, we may need to update your personal information from time to time, and request your assistance in doing so. The request will be sent via email or otherwise, whatever is most reasonable in the circumstances.
4.2 We will:
4.2.1 not sell or give your personal information away, use it, apart from in terms of this policy;
4.2.2 retain the personal information only for as long as we are required by law to do so.
5.1 You may at any time request us to confirm what personal information we have relating to you and by whom it was accessed.
5.2 You may ask us to update or delete your information or to refrain from using it. Note that we may refuse to delete information if such deletion would compromise an obligation in law that is imposed on us and which requires of us to keep the information for a determined period or would otherwise impact on our ability to render the services in the company. Should any damage arise to you from your request in these circumstances, you indemnify us against any claim for damages that may follow as a result hereof.
5.3 As part of our service rendering, we provide promotional emails and newsletters to tenants, clients, and suppliers and to potential tenants, clients, and suppliers. You may unsubscribe from any of our electronic material by simply clicking on the unsubscribe option provided. In that event, we will remove your details from the sending list.
5.4 You may otherwise ask us to delete any information we have about you, but we might refuse if we need your personal information to protect our rights, or if the law obliges us to keep it. In these circumstances, if we refuse to delete your personal information, we will advise you of the fact that we did not delete the personal information and provide you with a reason for not deleting it.
5.5 You may enquire from us about your personal information that we have, and how, if at all, it was used.
5.6 For assistance to exercise your rights as explained in this paragraph, contact our Information Officer, whose details appear in Paragraph 10 of this policy.
6.1 Although absolute security cannot be guaranteed whether respecting our physical data storage or any data stored electronically, we have in place up-to-date, reasonable technical and organisational security measures to protect your personal information against accidental or intentional manipulation, loss, misuse, destruction or against unauthorised disclosure or access to the information we collect online.
6.2 However, should a breach occur, we will ascertain how and where the breach occurred and make sure that the exposed area is addressed immediately.
6.3 We will ascertain which data has become vulnerable as a result and notify you if the breach may affect you and assist you to minimise any potential damages that you may suffer as a result, where possible. Such notification may take place by way of email to you, or by way of notice on our website, or otherwise.
6.4 Thus, while we cannot ensure or warrant the security of any personal information you provide to us, we will continue to maintain and improve these security measures over time in line with legal and technological developments.
TYPES OF PERSONAL INFORMATION WE COLLECT
The types of personal information that we may collect includes information necessary to provide our services and to manage the company in your best interests. It includes personal information and, in some instances, special personal information, such as employment history, remuneration details, and matrimonial details.
STORING YOUR PERSONAL INFORMATION
8.1 We store your personal information, whether electronic or physical, in South Africa.
If at any time you have enquiries that are not dealt with in this document, please contact Brad Reingold, at the details below:
Contact Number: 084 383 9278
Contact email address: firstname.lastname@example.org